Our Partners
Rapidly deliver unparalleled customer experiences with Backbase’s integrations
to Thought Machine’s Vault Core
Backbase and Thought Machine together offer a highly-configurable, end-to-end banking solution that delivers rich customer experiences and addresses evolving consumer needs.
Our integrated, cloud-native solution creates a powerful offering that benefits banking customers and employees alike.
Increased configurability of the customer experience
Today’s customers expect seamless, easy-to-use, and hyperpersonalized experiences. Streamline your entire banking experience by combining the flexibility of Backbase’s powerful Engagement Banking Platform and Thought Machine’s configurable core banking engine, Vault Core.
Together, financial institutions will finally free themselves from their constraints to deliver the innovative end products, modern offerings, and capabilities that they require to deliver on the next wave of customer expectations.
- Vault Core can handle a spectrum of customization within smart contracts, meaning the core can handle any type of financial product.
- Backbase’s offering provides the freedom to adopt or extend any customer journey in banking for full customization. That’s why this partnership is unique in how we mirror truly configurable banking.
Transform and scale at speed
Scalable banking solutions are key to ensuring that financial institutions avoid repeating the siloed architecture that has plagued the industry to date, allowing banks to future-proof their technology stack. Backbase and Thought Machine offer two leading platforms that allow for a number of customer journeys and product offerings. This cross-vertical approach releases banks from the constraints of legacy, mainframe banking systems.
Increased speed to market Backbase
Backbase and Thought Machine share an “adopt-and-build” approach to support speed to market.
- Backbase offers out-of-the-box customer journeys and experiences across any channel, from customer acquisition to servicing. Thought
- Machine offers out-of-the-box, pre-built products that financial institutions can adopt and customize to create unique, tailored end-to-end customer experiences and journeys that start with Backbase and end in Vault Core.
Our coded prototype accelerates banks looking to adopt our technologies together and delivers the best of Thought Machine and Backbase. This, however, is just the beginning, as both platforms have underlying platform services that not only increase speed to market but give banks the “engine room” to continue to deliver value.
Cloud native transformational banking stack
Engagement layer
The Backbase Engagement Banking Platform helps banks and financial institutions power the full customer lifecycle through a unified, enterprisegrade platform – replacing their limiting, standalone engagement point solutions. Customers benefit from hyperpersonalized and seamless journeys and experiences, on any device.
Core banking layer
Thought Machine’s Vault Core is a modern, cloudnative core banking platform that gives banks the control to do and build anything they need. It’s cloud-native, API-enabled, and real-time, allowing seamless integration with the wider ecosystem. Vault Core offers account management, an ability to store and exhibit product behavior and push out transactions, facilitating high performance, reliability, and operational resilience.
Fintech marketplace (partners)
Backbase and Thought Machine offer pre-built integrations with best-of-breed fintech providers to help banks and financial institutions accelerate their time to market and time to value. These integrations allow for a richer customer experience by leveraging the leading capabilities in the market today – so customers can focus on creating value rather than building commodity services. These pre-integrations ensure faster speed to market, speed to value, and – most importantly – lets banks focus on the capabilities that move the dial for their customers and organizations.
Cloud and infrastructure layer
Both Backbase and Thought Machine are cloud–native–jointly supporting the vision of a scalable and resilient cloud-based banking future. Being cloud native means the adoption of open-source tools and capability development through a microservice architectural approach – both of which allow more innovation and less downtime. Overall, this means that banks are able to make incremental changes and innovate quickly to give customers the products they want in the most cost effective way possible.
“Backbase is a perfect complement to Thought Machine’s headless core banking platform, Vault Core. Vault Core gives banks the flexibility to imagine and deliver any type of banking product and Backbase matches this ethos with the ability to build any type of customer journey. Together, it is a winning combination in the market.”
Paul Taylor,
Founder/CEO, Thought Machine
“Backbase is the leading Engagement Banking Platform for banks who want both flexibility and speed, and Thought Machine is infinitely scalable and configurable. Bring these together, and you have a headless, end-to-end transformation stack where you can innovate at the speed of light. This will free banks from the legacy that has been hampering value creation and the offerings customers expect.”
Jouk Pleiter,
Founder/CEO, Backbase
The only comprehensive, end-to-end enterprise solution for full-service bank.
Backbase is on a mission to re-architect banking around the customer. We created the Backbase Engagement Banking Platform – a unified platform with the customer at the center. From customer onboarding to customer servicing, customer loyalty, and loan origination, we help financial institutions surpass expectations in every phase of the customer lifecycle. Notable companies include the GCC-based Saudi National Bank, Banque Saudi Fransi, Al Bilad, National Bank of Bahrain, and ILA, as well as international companies like Lloyds Banking Group, BKS Bank, and HSBC.
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Thought Machine has developed the foundations of modern banking with its cloud-native core banking and payments technology. Its cloud-native core banking platform, Vault Core, is trusted by leading banks and financial institutions worldwide, including JP Morgan, Lloyds Banking Group, Intesa Sanpaolo, ING Bank Śląski, Standard Chartered, SEB, Lunar, Atom bank, Curve, and more.
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